Job Summary
Offer IT Services and Business Solutions. Managing client relationships and ensuring the
successful delivery of IT services and business solutions.
Job Scope
- Implement effective and consistent sales processes to achieve revenue growth.
- Maintain accurate sales forecasts, pipeline tracking.
- Manage and develop major and critical customer accounts.
- Conduct high-level sales presentations.
- Develop and maintain strong relationships at the C Suite while understanding and communicating prospective customers corporate culture.
- Negotiate all aspects of contractual agreement including terms and conditions, duration, and pricing with the contracting entity.
- Ensure customer satisfaction and long-term retention through effective post-sales support.
- Prepare quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients needs and requirements.
- Work closely with technical teams to ensure seamless solution delivery and implementation.
- Work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
- Ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
- Research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
- Interfacing with vendors / suppliers and building up relationships
Job Requirements
- Having strong business-related knowledge, conscious and sensitive to business practices
- Ability and desire for sales job with a confident and determined approach
- Strong understanding of IT business solutions, digital transformation, cloud computing.
- Strong leadership and people management abilities.
- Strategic thinker with excellent problem-solving skills.
- Should be capable of thriving in the competitive market
- Highly Self-motivated and ambitious in achieving goals
- Meticulous, detailed, resourceful and result oriented
- To work with high energy, self-responsibility, and determination
- Team player and able to work under fast-paced environment
- Cost consciousness, positive and enthusiastic. Confident yet reassuring manner with clients always
- Well-organized skill and persistence in completing tasks on time, pleasant and highly customer oriented
- Responds quickly to customers and demonstrates efficiency
- Excellent communication, negotiation, presentation and time management skill
Other Skills
- Privy to confidential information held on our databases and must exercise discretion
- Confident to deal with several things at any one time and constantly re-evaluate priorities.
- A polished appearance is necessary when meeting with clients
- Occasional overtime may be required as per management's request
- Bilingual, strong command of English and spoken mandarin would be advantageous
