Store manager

Taka Cafe - Store Manager (Coffee Shop Management / Customer Service / Team Leadership)

Location: Taka, Singapore

Job Type: Full-time

Salary: Competitive + Performance Bonus

Key Responsibilities

. Oversee daily operations of the coffee shop to ensure smooth and efficient performance

. Train, motivate, and lead the team to deliver excellent customer service

. Handle customer complaints and unexpected situations with quick and effective solutions

. Develop and implement sales strategies to drive revenue growth

. Foster a positive team culture and lead employees to achieve collective success

Requirements

. Strong interpersonal skills and excellent customer service mindset

. Proven team leadership and management abilities

. Experience in coffee shop or F&B management, familiar with operational processes preferred

. Strong communication and coordination skills fluent in English (Mandarin a plus)

. Problem-solving skills and ability to remain calm under pressure

What We Offer

. Competitive salary and performance-based bonus

. Comprehensive training and career development opportunities

. Positive and energetic team environment