Account Manager

Our client is seeking an Account Manager to manage customer accounts, deliver excellent service, and maintain strong client relationships. The ideal candidate will be proactive, customer-focused, and equipped with strong communication and account management skills.

Responsibilities

• Manage customer accounts and provide maximum support in maintaining the qualification status.
• Update customers on company's new programs, policies and procedures or changes (if any).
• Resolve customer's issues and concerns in the interest of the company and customers personal circumstances.
• Receive and handle incoming phone calls and written correspondences and provides the best possible service to customers.

Requirements

• Has a Bachelor's Degree in Business Management
• Has 1 to 2 years of work experience in account management
• Good interpersonal and communications skills
• Proficient in Microsoft office

Hey Rocket Pte Ltd (EA 21C0816)
Lisa Chi (R24124761)