Account Manager

I'm partnering with a high-growth technology company on a confidential search for an experienced Account Manager based in Singapore.

This is a strategic, commercially focused role for someone who enjoys building deep relationships with enterprise customers, acting as a trusted advisor to senior stakeholders, and identifying opportunities to grow and expand existing accounts.

The Opportunity

You'll own a portfolio of customers end-to-end, with responsibility for:

• Customer onboarding, adoption, retention and long-term success

• Building trusted relationships with senior and C-suite stakeholders

• Developing and executing strategic account plans

• Identifying and driving cross-sell and upsell opportunities

• Managing commercial negotiations through to close

• Partnering cross-functionally to expand the company's footprint within key accounts

• Program-managing customer escalations and ensuring strong outcomes

• Building customer advocacy through referrals and testimonials

• Maintaining strong CRM discipline and account visibility

• Working closely with customers in their local time zone

What We're Looking For

We're interested in candidates who bring:

• Proven experience managing strategic enterprise accounts and influencing C-suite stakeholders

• Several years of B2B Account Management and/or direct selling experience

• A track record of driving retention, expansion and revenue growth

• Strong consultative selling, prospecting, negotiation and closing skills

• The ability to identify new use cases and articulate compelling business value

• Excellent planning, execution and stakeholder management skills

• Exceptional written and verbal communication skills in English and Mandarin

Particularly Relevant Experience

Experience with any of the following would be highly relevant:

• SaaS or recurring-revenue business models

• Identity, fraud, AML/KYC, financial services or other regulated environments

• Complex enterprise technology solutions

• Salesforce or other CRM platforms

• MEDDPICC or similar structured sales methodologies

The role is ideal for someone who combines strategic account leadership with strong commercial instincts — someone who can both protect existing relationships and proactively create new opportunities within them.