Account Manager (Claims)

Responsibilities

• Manage daily claims and scheme operations.
• Supervise staff attendance, performance and conduct
• Allocate and monitor daily work assignments
• Coordinate claim verification, enquiries, appeals andadministrative tasks.
• Liaise with suppliers and stakeholders to resolveoperational issues.
• Manage manpower deployment and relief arrangements.
• Prepare operational reports and ensure compliance with SOPs and company policies.

Requirements

• Bachelor's degree in any discipline
• Experience in a supervisory, project-lead or account-management role.
• Relevant experience in manpower deployment, HR administration, contract coordination, payment matters or account management.
• Preferably experienced in bill/claim verification, scheme operations, public enquiries, administrative support or stakeholder liaison.
• Strong coordination, communication, documentation and issue-resolution skills.