Job Overview:
The Client Engagement Coordinator will serve as the main point of contact between the agency and its
clients, ensuring smooth communication, project management, and satisfaction. This role is ideal for
someone with 1-3 years of experience in an advertising agency setting, who is passionate about client
relations, project coordination, and creative solutions.
Qualifications
- 1-3 years of experience in an advertising agency or related field
- Excellent communication and interpersonal skills, with a strong focus on client engagement
- Ability to manage multiple projects simultaneously while maintaining attention to detail
- Strong problem-solving and time management skills
- Familiarity with project management software and tools (e.g., Asana, Trello, Monday.com)
- Must have prior work experience (no recent graduates)
- A positive attitude and a team player mentality
Preferred Qualifications
- Experience working with clients in the gaming and/or finance industries
- Bilingual in Manarin/English
Responsibilities:
- Serve as the primary point of contact for clients, ensuring their needs and expectations are met
- Coordinate and manage client projects from start to finish, ensuring timely delivery and
adherence to client specifications.
- Collaborate with creative, media, and account teams to develop and execute client campaigns
- Prepare client presentations and reports, ensuring clear communication of project progress,
results, and next steps.
- Develop strong client relationships through effective communication and proactive
problem-solving.
- Assist with client onboarding, including the collection of necessary information and project briefs
- Track and monitor project timelines, budgets, and deliverables to ensure all milestones are met
- Address client concerns and feedback, working to resolve any issues in a timely and professional
manner.
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