- Domestic Payments Services team
- Supporting a wide range of domestic payment operations, including:
- Cheque Processing
- Process cheques received from overseas banks and outsourced vendors for deposit into customers accounts.
- Prepare and dispatch return letters to customer for unpaid or rejected cheques.
- Handle email enquiries related to cheque details and cheque image retrieval.
- GIRO & Conveyancing Services
- Process GIRO application forms, ensuring accuracy and timely updates.
- Handle pay-in and pay-out requests for conveyancing transactions.
- Debit customer accounts for service charges and conveyancing-related fees.
- Customer Requests & Account Servicing
- Attend to customer's requests for duplicate account statements.
- Support internal and external stakeholders with queries related to domestic payments.
- Conduct call-backs to customers when required to verify instruction or resolve issues.
- Administrative & Support Functions
- Manage incoming and outgoing mail deliveries, sort, and distribute to the relevant sections.
- Perform administrative tasks such as warehousing of documents and filing for audit/compliance purposes.
Elsa Fontanne (CEI No. R24124496)
Email Address:
Recruitment Consultant
Recruit Express Pte Ltd / EA Licence No: 99C4599
We regret only shortlisted candidates will be contacted