- Ensure the client receives the highest standard KYC experience: based on business governance, business priority preferences and operational capacity, manage the transversal pipeline. Also, optimize pipeline within a business group and synchronize Next Review Dates of legal entities.
- Confirm with Business the entities (including existing and anticipated secondary sites if any) to recertify or to terminate. Also, inform other legal entities of trigger events occurring within the business group.
- Ensure that KYC Data Officer uses all available internal and external sources for document collection during gap analysis.
- Collect remaining documents from client (including local add-on of secondary sites, if any). Share reusable documents and/or waivers with other legal entities to be onboarded or recertified in a later phase.
- Communicate effectively the onboarding / recertification status to internal stakeholders and client when needed. Also, act as the correspondent between the client, business and other internal functions all along the KYC process. When applicable, ensure connectivity to relevant client applications while onboarding clients. Also to act at SME for the team and all stakeholders.
- Provide assistance to Business for KYC related tasks. Also, handle KYC related inquiries quickly to reduce any delay and/or loss of business and continually seek ways to improve KYC process and client journey by leveraging on client feedback.
- Orchestrate efficient and effective coordination with all internal teams: coordinate the whole KYC process of onboarding / recertification / trigger events and business extension, from the requestinitiation to KYC validation. Also, coordinate joint decisions within business group legal entities when required.
- Ensure timely escalation in case of blocks and facilitate resolution actions to address identified risks and blocking points. Also, oversee internal teams involved in KYC process and ensure defined KPIs are met (including lead time).
- Facilitate connection with secondary sites stakeholder (if necessary) to make sure their specificities are taken into account and provide help to Primary Site Senior KYC Officer during validation coordination with other sites.
- When applicable, coordinate the whole onboarding process, including account opening, with relevant stakeholders.
Elsa Fontanne (CEI No. R24124496)
Recruitment Consultant
Email Address:
WhatsApp: 82653532
Telegram: @Elsa_Fontanne
Recruit Express Pte Ltd / EA Licence No: 99C4599
We regret only shortlisted candidates will be contacted
