Job Description

Responsibilities

Support the smooth execution of insurance, investment and Investment-Linked Policy (ILP) transactions.
Monitor fund switches, top-ups, partial withdrawals and other investment-related transactions.
Investigate and coordinate resolution of failed or delayed transactions with relevant internal teams.
Act as a key point of contact between financial intermediaries and internal departments including Underwriting, Policy Services, Claims and Investment Operations.
Coordinate with Underwriting on outstanding medical or financial requirements for applications.
Facilitate and follow up on claims and policy servicing escalations.
Liaise with relevant teams on special quotations and complex cases.
Proactively follow up on outstanding or delayed cases to ensure timely resolution and closure.

Requirements

Relevant experience in insurance operations, policy servicing, investment/ILP operations or financial services preferred.
Good coordination and stakeholder management skills.
Meticulous and able to manage multiple cases and follow-ups effectively.
Strong problem-solving and communication skills.
Able to work independently and collaborate across different departments.
$3,500-$5,000

Interested applicants please email your resume to [Confidential Information]

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)