Job Description

Raffles Place
9am - 6pm (Mon - Fri)

This role consists of:

Policy Issuance - Creating client under a common client system, creating contract cover applied for, creating life insureds coverage, billing first premium, ensuring compliance with regulations e.g. Anti-Money Laundering (AML), Insurance Act, LIA undertaking.

Client Level Changes e.g. change in personal particulars, contact details, returned mails.

Key Responsibilities

Assists the Manager in the Individual Life and Health Insurance Service operations on all transactional processing functions to meet operational SLA and productivity targets.
Deliver one-stop consistent and delightful customer experiences for transactions in accordance with the company's service standards and quality objectives.
Responsible for ensuring that all correspondences provided to policyholders and advisers regarding their applications, are accurate, fast and with complete information.
Other ad hoc duties assigned
Prior experience from insurance/ financial sector required

Jessica Nguyen Huynh Thanh Truc

CEI Reg. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.