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RECRUIT EXPRESS PTE LTD

6 Months Contract AMS Service Delivery Manager #EAT

Early Applicant
  • Posted 11 days ago
  • Be among the first 10 applicants
5-8 Years
SGD 7,000 - 8,500 per month

Job Description

SBFA-FICO Lead

  • Manage SAP FICO consultants and cross-functional teams, ensuring high performance and collaboration.
  • Act as the primary point of contact for SAP FICO-related issues, escalations, and critical incidents.
  • Oversee integration of SAP FICO with other SAP modules (MM, SD, PP, HR) and external systems.
  • Bridge communication between business users, IT, and external partners.Service Delivery Lead
  • Fully manage and control external resources providing service ensuring delivery is within SLA and are in line with business expectations
  • Lead the Demand management and prioritisation decisions, in agreement with key stakeholders and monitor the effective utilisation of Application Development hours across APAC business units.
  • Act as SBFAP IT Service point of contact for major / critical Incidents escalations.
  • Participate in the governance decisions and identify action items.
  • Ensure continuous improvement of processes and service delivery.

QUALIFICATIONS:

  • Mastery of Financial Accounting (FI), Controlling (CO) and Project System (PS) modules, including integration with other SAP modules (MM, SD etc.) and Finance interfaces (e.g. BW, BPC, Kofax, etc)
  • IT leadership experience in a global environment and at managing a large outsourcing partnership.
  • Proven project management skills, including planning, execution, and risk management.
  • Experience in vendor management, including service level agreements (SLAs), vendor performance evaluation.
  • Business Process Knowledge: Understanding business processes and workflows across various domains
  • Excellent communication, stakeholder management, and leadership abilities.
  • Ability to operate in a multicultural environment and manage multiple priorities.
  • ITIL certification or strong knowledge of ITIL processes is a plus.

For interested candidates, please send your updated resume:

Email: [Confidential Information]

Telegram: @Angie_TL

Whatsapp: +65 96272860

Angela Teh Ling Wei

(CEI No.R1104464)

Recruit Express Pte Ltd

EA License No. 99C4599

More Info

Industry:Other

Function:It Services

Job Type:Permanent Job

Date Posted: 19/09/2025

Job ID: 126580937

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Last Updated: 19-09-2025 07:13:44 PM
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