This is a fast-paced, overseas-based role. We are seeking an entrepreneurial General Manager to lead the company through its next phase of growth. This role requires a hands-on leader who can drive business strategy, build high-performing teams, raise capital, establish strategic partnerships, and oversee day-to-day operations.
Work Arrangement
This role requires relocation to Kuala Lumpur, Malaysia. Full relocation support provided, including visa sponsorship and housing.
Key Responsibilities
Business Leadership
- Develop and execute the company's overall vision, strategy, and long-term growth plan.
- Take full ownership of the company's profit and loss (P&L).
- Lead the organization across all business functions including operations, technology, finance, marketing, product, compliance, and customer success.
- Build a high-performance culture focused on accountability, innovation, and execution.
Business Development & Partnerships
- Identify new revenue opportunities and market expansion strategies.
- Develop strategic partnerships with banks, payment providers, financial institutions, technology partners, and enterprise clients.
- Represent the company during commercial negotiations and strategic discussions.
- Expand the company's presence across Southeast Asia and other global markets.
Product & Operations
- Work closely with the Product and Engineering teams to define product strategy and roadmap.
- Ensure operational excellence and efficient execution across departments.
- Drive product-market fit and customer acquisition strategies.
- Establish scalable processes and performance metrics.
Financial Management
- Manage budgeting, forecasting, and financial planning.
- Optimize cash flow and resource allocation.
- Monitor company performance through KPIs and financial reporting.
- Ensure sustainable revenue growth and profitability.
Fundraising & Investor Relations
- Lead fundraising initiatives including Seed, Series A, and subsequent funding rounds.
- Build and maintain relationships with investors, venture capital firms, family offices, and strategic partners.
- Prepare investor presentations and communicate company performance effectively.
Team Building
- Recruit and develop senior leadership.
- Mentor department heads and foster leadership development.
- Create an execution-focused culture that attracts top talent.
Regulatory & Governance
- Work with legal and compliance teams to ensure adherence to applicable financial regulations.
- Implement strong corporate governance, risk management, and internal controls.
- Build relationships with regulators, financial institutions, and industry stakeholders where appropriate.
Requirements
- Bachelor's degree in Business, Finance, Economics, Engineering, Computer Science, or a related field.
- Minimum 8-15 years of leadership experience in fintech, financial services, payments, banking, SaaS, or technology companies.
- Prior experience as a COO, General Manager, Country Manager, or business unit leader is highly preferred.
- Proven experience scaling startups or high-growth technology companies.
- Strong commercial acumen with demonstrated success in revenue growth.
- Experience managing cross-functional teams including Product, Technology, Marketing, Operations, Finance, and Compliance.
- Strong understanding of fintech, digital payments, financial infrastructure, embedded finance, or digital asset ecosystems.
- Experience fundraising and managing investor relationships is highly desirable.
- Excellent leadership, communication, negotiation, and decision-making skills.
- Comfortable working in a fast-paced startup environment where adaptability and execution are essential.
- Willing to relocate to Kuala Lumpur, Malaysia.
Preferred Experience
- Fintech startups
- Payment gateways
- Digital wallets
- Banking technology
- Embedded finance
- Cross-border payments
- Digital asset or blockchain businesses
- Financial infrastructure platforms
- B2B SaaS
- High-growth technology companies
