5 Months Business System Analyst #EAT

Job Scope

. Develop, standardize, and optimize business processes by analyzing and evaluating existing processes and challenges.

. Perform analysis of the business processes related to productivity, efficiency, quality, costs, and time management.

. Review and update procedures and policies to support sales, billing, metering, collection and refund requirements. Prepare management progress reports, feedback, and suggestions to all stakeholders through meetings, workshops, and documentation.

. Manage and support billing system projects to optimize business processes, including project implementation, post implementation, system stabilization and monitoring phase to ensure project objectives are met.

. Act as technical support and provide guidance to end-users during system transition.

. Provide ad-hoc support for operational functions such as billing operation, collection and refund.

Qualifications & Experience

. Bachelor's degree in Computer Science, Information Systems, Business or related fields.

. Preferably 2-3 years of relevant working experience in the energy or utilities industry. Fresh graduates are welcome to apply.

. In-depth knowledge and experience in business process improvement and project management and implementation preferred.

Skills/competencies & Preferred Characteristics

. High proficiency in Microsoft office (Excel, Word, PowerPoint, MS Dynamics), Power BI, process mapping and analysis tools.

. Excel and VBA: Proficient in Excel functions such as LOOKUP, Pivot Tables, and Power Query. Experience with VBA scripting is a plus.

. SQL and Relational Databases: Understanding of database design (MSSQL) with the ability to write SQL queries.

. Data Cleaning and Transformation: Ability to preprocess, clean, and transform raw data.

For interested candidates, please send your updated resume:

Email: [Confidential Information]

Telegram: @Angie_TL

Whatsapp: +65 96272860

Angela Teh Ling Wei

(CEI No.R1104464)

Recruit Express Pte Ltd

EA License No. 99C4599