Job Description

Luxury Retail MNC
Retail Operations / Reporting Exp
Strong in Excel (Vlookup / Pivot Table)
Immediate / 3 months Contract
Orchard

Job scope:

Support daily retail operations across boutiques and counters to ensure smooth business operations.
Ensure compliance with retail SOPs, policies and operational standards.
Coordinate store audits, maintenance, renovations and operational requirements.
Liaise with internal departments, retail teams and external vendors to resolve operational issues.
Support retail initiatives, product launches, campaigns and events.
Assist with retail administration, including uniforms, supplies, onboarding coordination and overtime reporting.
Monitor inventory levels, stock replenishment, allocation and product availability across retail channels.
Analyse sales trends, stock ageing, sell-through and inventory performance.
Coordinate stock replenishment, purchase orders and delivery schedules with relevant stakeholders.
Support inventory planning for new product launches and promotional activities.
Prepare inventory reports and maintain accurate product and pricing information.
Monitor retail sales, store productivity and commercial performance against targets.
Prepare regular sales reports, operational dashboards and business performance analyses.
Assist with retail expense tracking, budgeting and competitor benchmarking.
Identify opportunities to improve operational efficiency and retail performance.
Coordinate retail projects and initiatives to ensure timely execution.
Work closely with Retail, Supply Chain, Finance, HR, Marketing and other departments.
Communicate operational updates and ensure effective implementation across retail stores.
Support sustainability and corporate social responsibility initiatives.

Requirements:

Relevant experience in retail operations, retail planning, inventory management or commercial operations.
Experience in luxury retail, fashion, beauty or related retail industries would be advantageous.
Strong proficiency in Microsoft Excel and PowerPoint.
Good analytical skills with experience in preparing reports and interpreting sales or inventory data.
Familiarity with retail systems, inventory management software or ERP systems would be an advantage.
Strong communication, coordination and stakeholder management skills.
Detail-oriented, organised and able to manage multiple priorities.
Proactive, resourceful and capable of working independently in a fast-paced environment.
Able to support retail operational requirements outside regular office hours when necessary.

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076