2 Months Contract Customer Service Officer BYR

Job Scope

• Assist in responding to simple customer enquiries via email in a timely and professional manner.
• Perform basic checks on customer transactions and ensure proper completion of forms and documents for faster processing.
• Engage customers who are considering surrendering their policies and understand their concerns and needs.
• Maintain accurate records of customer interactions, follow-ups and outcomes.
• Work closely with the Contact Centre Team Lead and relevant internal teams to ensure customer requests are handled appropriately.
• Perform other customer service and administrative duties as assigned.

Job Requirements

• Some Customer Service experience preferred
• Able to commit for at least 2 months
• Salary: $2000-$3000

Interested applicants please email your resume to [Confidential Information]

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)