Job Description

The Job:

Managing email enquiries using Salesforce and in providing qualityresponse in line with our company's tone of voice
Performing one-stop servicedelivery in processing customer requests and in achieving high first contactresolution.
Assisting customers ingetting issues resolved amicably and come up with mitigating solutions as partof customer handling.
Providing responses to customer via letters and outbound calls, where applicable

Interested applicants can send their detailed resumes to [Confidential Information] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599