Job Description

Job Responsibilities

Support the day-to-day operations and maintenance of network and voice infrastructure to ensure high availability, stability and performance.Monitor and manage LAN/WAN networks and connectivity across data centres, office locations and external networks.
Configure, administer and support network infrastructure, including Cisco routers and switches, Check Point VPN appliances and firewalls, load balancers and related network/security devices.
Ensure network devices are maintained with appropriate firmware and operating system versions, including regular patching and upgrades.
Monitor network performance, troubleshoot connectivity and performance issues, and coordinate upgrades and optimisation activities where required.
Act as an escalation point for network-related incidents and coordinate with relevant internal stakeholders and external service providers for timely resolution.
Support network operations in a 24x7 environment, including incident management and escalation where required.
Provide Level 1 operational support for telecommunications services, including IP telephony configuration, password resets and equipment deployment.
Liaise and coordinate with external vendors, telecommunications carriers and cabling contractors for operational and project requirements.
Ensure all network changes are performed in accordance with established Change Management policies, processes and procedures.
Maintain accurate and up-to-date network documentation, operational records and risk assessments.
Support the Architecture team in the implementation of new infrastructure and technology solutions.
Participate in IT projects involving network infrastructure implementation, upgrades and enhancements.
Provide technical knowledge and support relating to network and data communication technologies.
Perform other duties as assigned to support the team's operational and business requirements.

Job Requirements

Relevant experience in Network Engineering / Network Operations / Infrastructure Support.
Hands-on experience with Cisco networking, Check Point Firewall/VPN and load balancers.
Good knowledge of LAN/WAN, routing, switching and network security.
Strong troubleshooting, incident management and vendor coordination skills.
Banking/financial services experience would be an advantage

Interested applicants please email your resume to [Confidential Information]

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)