Location: Punggol
Duration: 11 months contract
Working Hours: 8.30am - 6pm (Mon to Thurs), 8.30am - 5.30pm (Fri) with 1 hour lunch break
Salary: Up to $2580
Job Responsibilities:
Matriculation & Student Services Support
- Handle phone and email enquiries related to matriculation and student card matters, ensuring timely, accurate, and professional responses.
- Provide end-to-end administrative support for the matriculation process, including coordination of document submissions, status updates, and verification of data accuracy.
- Review and ensure completeness and accuracy of medical reports and other mandatory matriculation documents submitted by students.
Student Card Administration
- Verify, sort, and manage student and concession cards upon receipt.
- Process student card replacement and extension requests in accordance with established guidelines and procedures.
- Liaise with other functional teams and external vendors (e.g. card printing providers) to support card issuance and related matters.
Examinations & Certification Operations
- Support end-to-end exam processing activities, including verification of results, data checks, and system updates to ensure accuracy and timeliness.
- Print academic transcripts and certificates in accordance with institutional guidelines and approved schedules.
- Coordinate and support the distribution of transcripts and certificates to students, including preparation of mailing lists and management of collection logistics.
Coordination & Stakeholder Liaison
- Liaise with internal departments (e.g. Admissions, Student Life, Finance) to facilitate smooth processing of matriculation and student administration matters.
- Support the planning and execution of matriculation-related events or briefings, including logistics coordination and on-site support where required.
Compliance & General Administration
- Ensure compliance with data protection, confidentiality, and institutional policies when handling student records and personal information.
- Perform any other administrative duties as assigned to support the team's operational needs.
Job Requirements:
- Minimum Diploma in any field with administrative experience
Ally
The Outsourcing Team
Recruit Express Pte Ltd
EA: 99C4599
