Personas, User Experience Design, User Research, Figma, Agile, Service Design, Wireframes, design thinking methodologies, prototypes, human-centred design, service blueprints, Product Design, journey maps, Lucidchart, FigJam, process maps, Miro

Research Support, Analytical Skills, Computer Science, Self-driven, Presentation, explore new approaches, Complex Data Sources, Strategic Thinking, Presentation Skills, Concept Testing, insight generation, User-centered Design, Qualitative Research, Research Design, research strategy, Facilitation

report development , Dashboards, Ux Design, UX Research, Iterative Design, User Experience Design, User Testing and Usability Testing, Banking, Data Set, Uncover Opportunities, Research Methodology, explore new approaches, Ensuring Design, Concept Testing, insight generation, Project Management, experimentation, Innovating Processes, Stakeholder Management, Mandatory Testing

workshop facilitation , problem framing , Usability Testing, Service Design, quantitative inputs, mixed-method research, service blueprints, generative interviews, design hypotheses, journey maps, generative research, qualitative methods, Stakeholder Management, prioritisation, Ideation, contextual inquiry

workshop facilitation , problem framing , Usability Testing, Service Design, synthesis into actionable insight, quantitative inputs, mixed-method research, service blueprints, generative interviews, journey maps, generative research, qualitative methods, Stakeholder Management, prioritisation, Ideation, contextual inquiry

Hci, Scrum, Agile, UX Research, Jira, Confluence, Service Design, Figma, Adobe Creative Suite, Design Thinking, Web Application UI Design

User Research, Figma, UX research, Service Design, Wireframes, design workflows, prototypes, workflow mapping, AI-assisted dashboards

Figma, Ui Design, Adobe Xd, User Testing, UI prototyping tools, Design Thinking, Mobile app UX, Stakeholder Management