Job Description

Define and execute product vision and roadmap for cross-border payment services, with a focus on delivering a delightful and seamless customer experience for Payment Network / Channel Integration.
Drive end-to-end product development including conceptualization, design, build, test and deployment by working with UI/UX, technology, operations and compliance teams.
Manage external partners in integrating to their solution platforms and setup proper operational/support processes as part of implementation.
Define and execute project plans, breaking down tasks, mapping dependencies and identifying the critical path to ensure high quality and on-time product deliveries.
Perform regular competitive landscape analysis including pricing, features, target customers, support/SLA etc. to ensure effective market positioning of our products.
Identify and implement opportunities to drive innovation, revenue and volume.
Set product pricing and manage end to end costs to ensure product profitability with a short and long term view.
Collaborate with Sales & Marketing team to develop customer value propositions, marketing collaterals and training materials.
Review and ensure proper processes and controls are in place for risk mitigation and compliance with applicable policies and regulations.
Understand/define/track product metrics and collect user feedback to optimize user experience and performance.
Support post-implementation tasks such as user training, problem investigation e.g. payment rejections, post implementation review and escalation.
Act as internal product expert to answer product related questions.

Job Requirement

Minimum Bachelor's Degree (Computer Science or related is highly preferred).
5-10 years of experience in a product management/development role, while experience in payment network or aggregators is highly preferred.
Fluent in both English and Mandarin as you will need to work closely with Mandarin-speaking partners and vendors.
Strong analytical ability, attention to details and data-driven decision making ability.
Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done.
Excellent communication skills to manage internal and external stakeholders.
Fast learner and ability to thrive in high stress environment.

Senior Product Manager for Payment Network / Channel Integration