Fluent English, Customer Support Case Management, Problem Solving, Operational Excellence, Team Support, Attention To Detail, Collaboration, Ability to learn and adapt quickly to new technology and processes, Continuous Improvement, Transaction Processing, Strong Communication Skills

Interaction Design, Workflow, Customer Service, Multitasking, Customer Satisfaction, Call Center Experience, Administrative Work, Typing, Improve Customer Experience, Direct Customer Interaction, Customer Support, Demonstrate resilience, Back Office, Listening to customers, Develop New Processes, Telephone Skills, customer assistance, Liaising with departments, Handle Enquiries