Job Responsibilities

Spearhead end-to-end IT project execution, ensuring successful delivery of system development and application maintenance initiatives.
Oversee ServiceNow SaaS implementation and enhancement projects, ensuring alignment with business objectives and operational needs.
Coordinate application development and maintenance activities involving .NET and Java-based systems to maintain system reliability and performance.
Establish comprehensive project plans, including milestones, resource allocation, budgets, and delivery schedules.
Collaborate with business stakeholders, technical teams, and external vendors to translate business requirements into actionable project deliverables.
Drive project execution using Agile and Waterfall methodologies, adapting approaches according to project requirements and complexity.
Facilitate User Acceptance Testing (UAT), quality assurance activities, and system deployment to ensure solutions meet defined requirements.
Monitor outsourced vendor performance, ensuring contractual obligations, project timelines, budgets, and quality standards are fulfilled.
Identify potential project risks, security concerns, and operational challenges while implementing appropriate mitigation measures.
Prepare project status reports, maintain project documentation, and provide regular updates to stakeholders on progress, expenditure, and outstanding issues.

Job Requirements

Bachelor's Degree or Diploma in Information Technology or Business, and required to have PMP certification or equivalent practical project management experience
Minimum 10 years of relevant experience in project management, particularly in maintaining system in Agile and Waterfall approach.
Hands-on experience managing development/ management projects, with user acceptance testing (UAT) and familiar with management tools like JIRA / Confluence
Proven ability to manage external vendors, project budgets, schedules, security risks, and stakeholder expectations
Strong communication, analytical, and problem-solving skills.

Clarence Khoh
R1552376

Project Manager (Onshore)