The role will be responsible in the administrative, management and coordination of the clinical quality, patient safety, clinical risk, quality improvement programmes, and activities across Khoo Teck Puat Hospital and Yishun Community Hospital.

SPECIFIC

Perform the administrative, management and coordination of patient safety, clinical risk, quality improvement programmes, and HPO activities such as clinical quality review, focused clinical audits, and patient safety walkabouts.
Coordinate with external parties - MOH ESS Team, NHG Group Quality on Audit activities.
Identify clinical issues by various means, e.g., case review, e.g Quality Assurance Committee (QAC),
Provide secretariat support to KTPH & YCH Clinical Board and its Quality Assurance subcommittees, SRE committee and HPO Chair within KTPH & YCH. Work with relevant internal and external stakeholders to resolve these issues and ensure highstandards of clinical practice. Manage the investigations with various departments and reporting of corrective actions and recommendations to Ministry of Health, when required.
Manage Patient Safety Collaboration Workgroup such as Speaking up for Safety and implementing Reliability for Safer Healthcare.
Participate in clinical risk management programmes
Identify clinical issues by various means, e. g. , case review, incident reporting, clinical quality data analytics, which may require escalation and further investigations and subsequent recommendation development andimplementation by working with relevant stakeholders to facilitate qualityimprovement initiatives in KTPH & YCH.
Adopting best practices as well as collaborating with relevant external and internal stakeholders. Inculcate a culture of clinical quality and patient safety, which may include raising staff awareness of quality improvement initiatives.

GENERAL

Perform other duties as assigned by the Reporting Officer and Assistant Chairman Medical Board, CQPV.
Embrace continuous improvement as our way of life by improving and refining work performance on a daily basis.

JOB REQUIREMENTS

EDUCATION TRAINING AND EXPERIENCE

Degree in any discipline.
Minimum 2 years of healthcare experience or relevant working experience.
Proficient in Microsoft Office applications
Good analytical, interpersonal, and communication (verbal and written) skills.
Prior experience in healthcare quality, patient safety, clinical governance, audit, risk management, or quality improvement will be an advantage.

Senior Executive / Assistant Manager, Clinical Quality, Performance & Value