Job Summary

Join our vibrant and professional team to advance your career in the beauty industry by delivering expert treatments, leading teams, and driving customer satisfaction in a dynamic salon/spa environment.

Responsibilities

Deliver advanced beauty treatments including facials, skin therapy, body treatments, waxing, threading, manicure/pedicure, and spa services to meet client needs
Conduct detailed skin analysis and recommend appropriate treatments and skincare products to optimize client outcomes
Maintain high standards of hygiene, safety, and sanitation in compliance with industry regulations to ensure client and staff safety
Lead, train, and mentor junior beauticians and therapists to enhance team performance and service quality
Manage complex or VIP client interactions and resolve customer concerns professionally to maintain client loyalty
Oversee treatment rooms, equipment, and product inventory to ensure operational readiness and efficiency
Upsell and cross-sell beauty packages, treatments, and retail products to achieve sales targets and support business growth
Contribute to the development of new treatments, promotions, and service packages to enhance market competitiveness
Monitor service quality consistently to ensure high levels of customer satisfaction
Support daily salon/spa operations and assist the manager as needed to maintain smooth workflow

Preferred competencies and qualifications

Minimum 3-5 years of professional experience in the related field
Proficient in English or Chinese to communicate effectively with clients and team members
Leadership and team supervision skills to guide and develop junior staff
Strong knowledge of skin care, beauty products, and treatment techniques to deliver expert services
Excellent customer service and communication abilities to foster positive client relationships
Sales-oriented mindset with ability to meet targets and contribute to business objectives

SENIOR BEAUTICIAN