Company Overview

Food Concepts Group (FCG) shapes Singapore's dining scene with brands like Altro Zafferano, Griglia Open Fire Italian Kitchen, and 54 Steakhouse. We focus on culinary excellence, strong leadership, and delivering memorable guest experiences.

Job Summary

Lead and supervise restaurant service operations to ensure smooth outlet performance, exceptional guest satisfaction, and team development in a dynamic F&B environment.

Responsibilities

Assist in managing efficient and smooth service operations within the restaurant outlet
Maintain and enforce service and cleanliness standards consistently throughout the outlet
Deliver prompt and excellent customer service to satisfy all guests
Take guest orders accurately and ensure timely delivery of items
Demonstrate thorough knowledge of the restaurant menu to inform and upsell to guests
Actively promote menu items to increase sales
Report operational issues or challenges promptly to the Service/Operations Manager
Follow up with Service/Operations Manager to ensure resolution of reported issues
Prepare mise-en-place according to operational requirements and standards
Ensure tables are cleaned and reset promptly after each course to maintain service flow
Participate in training sessions to enhance personal knowledge and skills
Assist in monthly inventory checks of operating equipment and supplies
Communicate effectively with all levels of employees to foster teamwork and operational efficiency
Adapt to changing work environments and maintain a positive, motivated attitude
Uphold high standards of personal grooming, presentation, integrity, and discretion
Work collaboratively as a team player and contribute to team-building efforts
Be available to work on weekends and public holidays as required

Required competencies and certifications

Minimum 3 years of experience as a Captain or Supervisor in Food & Beverage
Immediate availability to work weekends and public holidays

Preferred competencies and qualifications

Diploma or certificate in Hospitality or Tourism Management
Strong communication, leadership, and customer service skills
Proactive problem-solving ability
Attention to detail
Positive can-do attitude and passion for multi-skilling and training

Other Information

Location: Singapore
Salary Range: SGD $3,000 - $4,000 per month
Industry: Food & Beverage

Benefits include medical coverage, staff meals, night transportation claims (when applicable), and a balanced 5-day work week schedule. Opportunities for continuous learning, career growth, and rapid progression within a dynamic workplace culture. We regret that only shortlisted applicants will be notified.

Restaurant Captain / Floor Supervisor