Located at Golden Cafe Food Court in Katong Shopping Centre, we are looking for a responsible and hands-on Outlet Supervisor to support the daily operations of the food court. The candidate will assist in maintaining service standards, ensuring smooth day-to-day operations, and supporting operational coordination within the outlet. Applicants should possess good communication and problem-solving skills, and be able to work effectively in a food court environment.

Roles& Responsibilities

. Assist in daily outlet operations and ensure compliance with company SOPs and operational procedures.

. Manage POS system operations and maintain accurate daily sales records.

. Assist the Outlet Manager in staff scheduling and manpower arrangements.

. Ensure accuracy in cash handling and reconciliation processes.

. Maintain outlet cleanliness, organisation, and operational standards.

. Coordinate and ensure outsourced cleaning staff maintain proper cleanliness standards.

. Oversee food hygiene and safety practices within the outlet.

. Responsible for ordering, receiving, and checking goods and supplies.

. Support basic staff supervision and maintain workplace discipline and operational standards.

. Support daily operational coordination and handle basic customer service matters.

. Report operational or maintenance issues to the management team when necessary.

Essential Skills & Requirements
. Minimum N Level qualification with at least 3 years of relevant F&B operational experience.

. Possess a valid Food Hygiene Certificate.

. Experience in using Infotech attendance and scheduling modules is an advantage.

. Basic computer literacy and ability to use POS systems and operational software.

. Good hands-on problem-solving skills related to food court or coffee shop operations.

. Able to work independently and maintain positive working relationships within the team.

. Basic inventory monitoring and stock coordination experience preferred.

Working Hours

6-day work week | 1 rest day per week (scheduled on weekdays) | Working hours based on operational roster requirements | Required to work on rotational shifts during weekends and public holidays.

Remuneration

Salary will be commensurate with the candidate's experience, qualifications, and overall suitability for the role.

F&B SUPERVISOR