Company Overview

Telistar is a One-Stop End-to-End Service Solutions Provider specializing in tailored solutions that enhance profitability, productivity, efficiency, and control for service-centric organizations. We adapt to client needs with over 50 years of combined industry experience.

Job Summary

You will install, configure, and troubleshoot operating systems, applications, peripherals, and mobile devices to ensure smooth desktop operations and support. You will also manage IT equipment procurement, asset updates, and coordinate delivery and installation of PCs and printers.

Responsibilities

Install and configure operating systems and in-house applications to meet user requirements
Set up and configure accessories, peripherals, and mobile devices for end users
Troubleshoot and resolve desktop incidents to minimize downtime and maintain productivity
Diagnose and repair printer issues at users desktops to ensure continuous printing capability
Perform OS and antivirus patching on workstations that cannot be updated via server push-downs
Provide technical information and knowledge support to users and team members to enhance IT service delivery
Procure IT desktop and laptop equipment and maintain accurate asset records for inventory control
Coordinate delivery, relocation, and installation of PCs and printers across multiple locations

Preferred Competencies And Qualifications

NITEC or Higher NITEC in Information Technology or equivalent
Knowledge of MS Office tools installation, troubleshooting, and printer support
Basic understanding of Active Directory and SCCM
Experience supporting diverse technologies and IT services in the field
Strong troubleshooting skills on Windows operating systems
Excellent customer service and interpersonal skills

Other Information

Working hours: 8am to 6pm, Monday to Friday
Fresh ITE grads are strongly encouraged to apply!

Desktop Support Engineer (Loyang) (Fresh ITE & Diploma)