network connectivity , Windows Server, PowerShell, Virtualisation, Dns, Bash Scripting, DHCP, Microsoft 365, Backup Recovery, Firewall, Vpn, cloud-related tasks, Active Directory

Outlook, Networking Concepts, Switches, Dns, DHCP, Microsoft 365, Network Cabling, Tcp/ip, Lan, Access Points, remote-support tools, Wi-Fi, endpoint security solutions, Microsoft Windows, IT ticketing systems

DHCP, Microsoft 365, computer hardware, Intune, Networking Concepts, Tcp/ip, Dns, Lan, Windows operating systems, Microsoft Entra ID, Wi-Fi

Cloud Services, Microsoft 365, Technical Documentation, Windows Active Directory, Level 2 troubleshooting, Preventive Maintenance, ticketing system, patch monitoring, cybersecurity checks, endpoint protection, MFA

Tcp/ip, Dns, Networks, Troubleshooting, computer systems

Microsoft 365, Windows Xp, Printer Support, Windows endpoint support, service desk ticket management, endpoint security awareness, IT asset handling, Active Directory account administration, Microsoft O365, basic network troubleshooting

Warehouse Management System (WMS), Printers, IT support, Incident Analysis, Hardware Maintenance, Network Issues, desktop support, warehouse systems, Technical Troubleshooting, handheld mobile computers, service renewals, Windows 11 desktops and laptops, technical support, barcode scanners

Access Points, Routers, Windows, Macos, Google Workspace, Cisco Infrastructure, VPN access