Requirements Management, Uat, Change Request Management, ServiceNow HRSD, Stakeholder Management, Project Coordination, Business Analysis

Professional Services, cloud architectures, architectural validation, Ai, reference architecture development, enterprise platforms, technical discovery, proof-of-concepts, pre-sales solution consulting, validated accelerator creation, Competitive Positioning, industry-specific solution standardization, AI ML technologies, partner ecosystem

Odata Services, Servicenow, Dashboards, SAP BTP, Mulesoft, Client Scripts, Business Rules, Rest Apis, Ui Policies, Flow Designer, Employee Service Centre, SOAP APIs, IntegrationHub, SAP S/4HANA, Reporting, Workflow Editor, Service Portal, Scripted REST APIs, Integration Hub, Performance Analytics

it controls , technology risk , remediation , Servicenow, Itil, Grc, It Governance, evidence monitoring, control registers, Cisa, GRC platforms, Compliance, Cobit, exception management, cgeit, CRISC

Javascript, Client Scripts, Business Rules, Ui Policies, ServiceNow development, Glide scripting, Now Assist, GenAI, Flow Designer, AI capabilities, SOAP APIs, Virtual Agent, ServiceNow platform architecture, IntegrationHub, prompt engineering, AI LLM integration, Acls, workflow automation, Predictive Intelligence, Script Includes

product mapping , User Stories, IT Security, SHIP-HATS, GeBIZ, End-to-end product delivery, Product Management Life Cycle, IT Products Story Mapping, SG Tech Stack, Analytics instrumentation, IT Network System Infrastructure, Business Users Management, Product Planning, Service Management, Customer Management, Measurement frameworks, Client Management, IT System Infrastructure, Cloud Products, IT Government portals, Product Lifecycle, SG Gov ecosystem, Go-to-market strategies

Red Hat Enterprise Linux (RHEL), Red Hat OpenShift Container Platform (OCP), Servicenow, Apis, PowerShell, Bash, Json, Apache Web Servers, Itil, Ansible, Nutanix, SNMP, Python, AWS, CI/CD, F5 load balancers