Position Summary

We are seeking an experienced, results-driven Director – Client Partner to lead and manage high-value client relationships within our Non-BFS (Non-Banking & Financial Services) portfolio. Focusing primarily on the services industry, this leadership role owns a portfolio ranging from SGD 15M to 20M+. You will serve as the strategic lead, driving account growth, stakeholder alignment, and overall client success while managing complex delivery engagements.

Key Responsibilities:

Portfolio & Account Management: Own, manage, and scale a large Non-BFS client portfolio valued between SGD 15M and 20M+, driving strategic account growth and ensuring high customer satisfaction.

Client Engagement & Advisory: Build trusted advisor relationships with senior leadership (C-suite/VP level) across client organizations, anticipating business needs and mapping customized service solutions.

Domain & Market Alignment: Leverage deep industry knowledge across multiple domains within the services sector to drive value creation and strategic account mapping.

Cross-Functional Leadership: Collaborate closely with internal delivery, recruitment, and account management teams to ensure seamless execution, candidate quality, and service delivery.

Team Guidance: Mentor and provide strategic direction to internal account teams, overseeing performance, governance, and operational excellence.

Candidate Profile & Requirements

Experience: 12–15+ years of relevant professional experience, with a strong background in strategic account management, business development, and client partnering within the services industry.
Domain Expertise: Proven track record in managing Non-BFS client portfolios with multiple business domains.
Location & Work Authorization: Must be based in Singapore (or hold valid local work visa authorization).
Leadership Skills: Demonstrated ability to operate at a Director level, managing large-scale portfolios and reporting directly into Vice President (VP) levels.
Communication & Negotiation: Exceptional stakeholder management, commercial acumen, and communication skills with the ability to navigate complex corporate environments.

Director Client Partner