Industry: Logistics

MNC Environment

Permanent role (AWS Guaranteed + Variable Bonus + Sign-on Bonus)

Responsibilities:

Ensure customer's orders are processed in a timely and accurately manner
Ensure reports are submitted on a timely to established customer's schedules
Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
Liaise and update customer closely to resolve customer orders or shipments related issues

Cycle Count

Others

Inventory Management for Customer's WMS system
Ensure all billings are done timely & accurately with all necessary supporting documents
Adhere to relevant Standard Operating Procedures (SOP) and Work Instructions (WI).
Maintain and ensure safe keeping and traceability of relevant customer's document / records
Capture and update on all CSD KPI measurement, orders management, and orders turnaround time metrics etc.
Collate and compute the monthly KPI report
Achieve & maintain consistent KPI, make suggestions to improve when necessary

Requirements:

Job ID: JOB-00395

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [HIDDEN TEXT]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Logistics / Customer Service Officer

Customer Service Officer (Logistics)