Key Responsibilities

1. Target Achievement

Support the sales team, under the guidance of the SBDM, to consistently meet or exceed Gross Profit targets.

Independently manage the sales administration workload across multiple accounts.

2. Technical Knowledge

Apply working knowledge of PCB and industry-specific technical requirements to support accurate quotations and customer set-up.

3. Relationship Management

Independently establish and maintain long-term relationships with new & existing customers/vendors.

4. Communication and Negotiation

5. Sales Support and SAP Data Maintenance

Own the accuracy and completeness of SAP customer and sales data for assigned accounts.

Handle end-to-end quotation, invoicing, and payment follow-up with minimal supervision.

6. Cross-Functional Coordination

Coordinate with Finance on invoicing, collections, and credit terms for assigned accounts.

Liaise with Operations/Logistics to ensure smooth order fulfilment and delivery timelines.

Communicate customer requirements internally and follow up on cross-functional action items to closure.

7. Events Management

8. Front Desk Management

Oversee front desk operations and provide guidance to junior staff on visitor/call handling standards.

9. Process Improvement

Identify and propose improvements to sales admin workflows, SOPs, and documentation standards.

10. Additional Responsibilities

Perform other duties as assigned by management.

Requirements

Education

Diploma or Degree in Business Administration, Sales & Marketing, Commerce, or a related field. A background in Engineering, Electronics, or a technical discipline is an advantage, given the technical nature of Wizlogix's products.

2-5 years of relevant experience in sales administration, customer service, PCB, or electronics-related work

Functional Competencies

Personal Attributes

Language

Sales Admin Executive