Services Sales Manager

Responsibilities

Sales Strategy & Execution

Develop and implement sales strategies to meet or exceed targets for service solutions.
Identify, target, and secure new business opportunities.
Conduct market research to stay in formed on trends and competitor offerings, ensuring our serviceportfolio remains competitive and innovative.

Team Collaboration

Collaborate with service sales colleagues, share best practices and support team development.
Set personal objectives and monitor performance to drive continuous improvement.
Foster a collaborative and motivated team environment that aligns with the company's goals and values.

Technical & Field Experience

Apply mechanical/electronic knowledge and acquire product expertise to recommend suitable service solutions.
Conduct site surveys and technical assessments, including workforce coordination and site planning.

Customer Relationship Management

Build and maintain customer and key account relationships by understanding their security and access needs and recommending tailored service solutions.
Follow up with customers, address concerns and maintain cstomer satisfaction.
Develop relationships with key accounts within selected customer segments.

Collaboration & Coordination

Work closely with product, service and other internal teams to communicate technical requirements and ensure smooth project execution from contract negotiation to service delivery.

Reporting & Analysis

Track and analyse sales performance metrics, providing regular reports to senior management.
Develop forecasts, budgets, and targets for service sales, ensuring alignment with company objectives.

Requirement

Degree in Engineering, Business, Sales, Marketing or a related field.
At least 5 years of experience in sales management, preferably in service sales within the industrial door, security, access control or related industries.
Proficient in Microsoft Office and CRM software.
Willingness to travel as required.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Services Sales Manager - LCYL