Root Cause Analysis (RCA), virtualization, Vpns, change management, Dns, Vlans, Firewalls, routing, Networking Technologies, DHCP, Tcp/ip, Diameter, AAA, monitoring solutions, cloud platforms, subscriber authentication, DDI, high-availability production environments, RADIUS, Linux systems

Gcp, Itil Foundation, Azure, AWS, Broadcom VMware Private Cloud, DevOps practices, Cloud platforms, Cloud Governance

Customer Success, change management, project management, Account Management

L3 Support, Prince2, change management, Problem Management, Azure, AWS, Pmp, ITIL 4 Foundation

Incident Management, change management, Problem Management, ITIL 4 Foundation

Windows Server, Backup And Storage, change management, Problem Management, Network Infrastructure, Service Improvement, Incident Management, Exchange, KPI management, Active Directory, ITIL practices, Stakeholder Engagement

L3 Support, Prince2, change management, Problem Management, Azure, AWS, Pmp, ITIL 4 Foundation

Servicenow, Vulnerability Management, change management, Problem Management, cloud infrastructure monitoring, ITSM knowledge and tools, Patching

Azure Virtual Desktop, Servicenow, Itil, Azure Iaas, Azure Sql, Azure Ad, Siem, Microsoft Azure, Azure DevOps, Microsoft Entra ID, Azure App Services, Azure Key Vault, AKS, Log Analytics, Jira Service Management, Defender for Cloud, Azure Policy, Microsoft Sentinel, Azure Monitor

Agile, Information Technology, Problem Solving, Leadership, priority management, operating budgets, Team Leadership, monitoring SLAs, Vendor Management, Work Under Pressure, Project Management, Able To Work Independently, maintenance of IT systems, Project Planning, Stakeholder Management, point of contact for clients