OPERATIONS MANAGEMENT

Oversee daily operations across retail outlets, workshop/service centre, fleet, and logistics.
Plan operational schedules, job assignments, and resource allocation to optimise productivity.
Coordinate with Admin and Finance on contracts, billing, and payment follow-ups.
Handle operational enquiries from customers, partners, and internal teams, ensuring timely and professional responses.
Supervise and develop team members to improve operational performance and accountability.
Support digitalisation initiatives and operational system improvements.

SERVICE CENTRE & WORKSHOP

Ensure quality standards, proper service documentation, and timely job completion.

Maintain workshop safety, cleanliness, and compliance with regulatory requirements.

Track key service metrics such as turnaround time, customer satisfaction, and revenue.

FLEET OPERATIONS

INVENTORY & SUPPLY CHAIN

Oversee and manage stock management for motorcycles, parts, and accessories locally and overseas.
Coordinate procurement, supplier negotiations, and replenishment planning.
Conduct periodic stock checks and ensure accurate inventory records.

PRODUCT & VENDOR COLLABORATION

OPERATIONS EXECUTIVE