Activate Interactive Pte Ltd (Activate) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people's lives, then we would love to hear from you.

What will you do

The ML/AI Engineer is embedded within Data Analytics and AI Division (DSAD), working as part of the division's Fraud Analytics Model (FAM) team. The role supports FAM 2.0, which detects misuse of public training subsidies, by designing and building two agentic AI systems. The first surfaces emerging or blind-spot fraud risks. The second converts validated risks into actionable detection logic. Human validation, evaluation and responsible-AI guardrails are embedded throughout. The engineer is expected to deliver working, evaluated MVPs and to build up DSAD's in-house capability to operate and maintain these systems independently.

Agentic AI Architecture: Design the end-to-end architecture for FAM agentic AI solutions, including agent orchestration, workflow design, state management, tool integration, human approval points and system interactions, using suitable frameworks such as LangGraph or CrewAI. Architecture decisions are subject to consultation with DSAD's Platform Team.
Emerging-Risk Agent Development Develop AI agents that analyse approved information sources to identify, generate and prioritise evidence-linked emerging fraud and abuse risks for officer review.
Detection Engineering Agent Development: Develop AI agents that assess data feasibility, propose candidate risk indicators and detection features, and support the translation of validated risks into actionable analytics and detection logic.
Data & Analytics Integration: Integrate agent workflows with FAM 2.0 data and analytics components, including Redshift, Glue and PySpark. Build and maintain data preparation and feature-engineering processes required to support AI and ML workloads.
Production Engineering: Convert prototypes into modular, tested, maintainable and deployable services, workflows, APIs or agentic applications, with clear interfaces, version control and operational ownership.
CI/CD & Automation: Build automated workflows for testing, validation and promotion of code, prompts, workflows and AI components across environments, incorporating quality, security and human approval gates where required.
Evaluation & AI Guardrails: Implement evaluation frameworks and governance controls covering output quality, reproducibility, traceability, access control, exception handling, human approval gates and safeguards against untrusted inputs such as prompt injection.
Monitoring & Reliability: Implement observability, dashboards and alerts covering system health, latency, throughput, errors, resource utilisation, data quality, workflow performance and operating costs. Support incident management, troubleshooting and root-cause analysis.
Domain Collaboration: Work closely with DSAD data scientists, business users and analysts to capture domain expertise, refine agent workflows and ensure solutions address operational fraud detection needs.
Documentation & Knowledge Transfer: Produce maintainable code, architecture decision records, evaluation evidence, operational runbooks and technical documentation, and conduct knowledge transfer to support long-term sustainability of the solution.

What are we looking for

Strong Python software engineering capability, including API development, testing, version control and modular system design.
Hands-on experience building and deploying ML/AI applications, including at least one LLM-enabled or agentic AI solution beyond proof-of-concept stage.
Experience with LLM applications, retrieval, tool use, workflow orchestration or multi-agent frameworks such as LangGraph, CrewAI or equivalent.
Experience integrating AI/ML solutions with enterprise data platforms, databases, APIs or cloud services.
Ability to design and implement systematic evaluation frameworks for AI systems, including testing, benchmarking, observability and reproducibility.
Working knowledge of AI governance, security and Responsible AI practices, including human-in-the-loop controls, access management, auditability and safeguards against misuse.
Strong problem-solving and analytical skills, with the ability to translate business requirements into scalable AI-enabled solutions.
Experience with AWS services such as Bedrock, Redshift, Glue, S3, Lambda or related cloud-native services.
Experience with PySpark, Databricks or large-scale data processing and feature engineering pipelines.
Experience with CI/CD, containerisation, MLOps or model deployment tooling (e.g. Docker, MLflow, GitHub Actions, Jenkins).
Experience implementing monitoring, observability and operational support processes for ML/AI applications.
Experience delivering fraud detection, risk, compliance, investigation or decision-support solutions.
Experience with knowledge retrieval, RAG, graph-based workflows, prompt management, model evaluation tooling or AI observability platforms
Familiarity with Singapore Government or public-sector technology environments, including data governance, security and compliance requirements.
Experience working with cross-functional teams comprising data scientists, engineers, analysts and business stakeholders.
Strong engineering judgement and structured experimentation, with the ability to distinguish a robust MVP from a demonstration.
Ability to explain architecture, evaluation evidence, risks and controls to technical, governance and management audiences.
Collaborative working style with fraud-domain officers. The engineer should design systems that capture their expertise while leaving decisions and accountability with them.
Ability to integrate quickly into an existing team and work effectively with limited supervision.
Comfort working across research, engineering, integration, documentation and stakeholder engagement.

What do we offer in return

Competitive Compensation: Market competitive salary and variable performance bonus aligned to your skills, impact, and contribution.

Benefits: Outpatient medical, specialist medical coverage and generous customisable flexi benefits, or flexi allowance life and health insurance, thoughtful perks like special occasions red packet and CNY goodies, etc.

Employee Wellness: Support for your physical, mental, and overall well-being through year-round initiatives.

Growth & Development: Learning programmes, certification support, and a dedicated staff development budget. (We are a SHRI 2025 Gold winner in Learning & Development Coaching & Mentoring)

Career Progression: Structured career pathways that enable you to grow along a technical/domain expert track or a leadership track.

Competency Framework: A structured and practical framework to support you to develop, perform, and succeed.

Flexible Work Arrangement: Staff may choose to work flexi-place, flexi-time, and flexi-load based on existing framework

Why you'll love working with us

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success.

Does it sound like something you are interested in exploring further Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Senior ML/AI Engineer - A26411