SAMH manages the Mobile Support Team (MST), it is a community based allied health-led team which provides psycho-social therapeutic interventions for clients with mental health needs and support for their caregivers to maintain client's wellbeing in the community.

Overall job objectives

Access the care needs of clients and caregivers living with mental illness and develop individualized care plans and interventions.
Work collaboratively with healthcare professionals, community partners and families to provide holistic, person-centered care.
Provide supervision and guidance to junior staff in managing casework and support services.

Core responsibilities

Case Management

Process referrals, conduct intake assessments and formulate individualised case plans to support clients recovery.
Implement and coordinate follow-ups with case plans.
Perform the necessary screening and assessment tools (eg. GAF, Zarit Burden) to facilitate case planning.
Conduct home visits to clients and caregivers where necessary.
To provide follow-ups and service linkages for clients in the community who are without support and not linked to services.
Provide individual and family counselling, group work and support as part of case management in the following areas:
Provide psycho-education to clients and caregivers on mental health issues and illness management.
Educate clients and caregivers on medication management and coping with side effects.
Educate clients on budgeting and financial management.
Support clients in employment and work-related matters.
Support clients in their self-care, activities of daily living and independent living skills.
Conflict resolution and mediation.
Empower clients in interpersonal/family relationships and communications.
Assist clients with accommodation issues.
Discharge planning.
Collaborate with medical professionals and other social service agencies in supporting clients and caregivers for a holistic case management approach.
Conduct regular case conferences and case discussions with other agencies.
Manage behavioural and mental health concerns presented by clients.
Identify early symptoms of relapse, provide feedback to psychiatrists and assist caregivers in arranging for clients admission to hospital for in-patient treatment.
Educate and empower clients to advocate for their own recovery by working in collaboration with the medical team.
Engage police and emergency services for assistance to handle crisis situations and violent behavior where necessary.
To establish positive networking relationships and collaborations with community partners and funders.

People Development

Demonstrate team leadership and be a role model in guiding team members in their professional conduct, integrity and ethical boundaries
Translate own knowledge and skills to contribute to develop staff's learning and growth and is able to support team members in managing challenging/ high risks cases
To provide guidance in identifying early symptoms of relapse, providing feedback to the psychiatrists and assist in the arrangements for clients admission to hospitals for in-patient treatment, educate clients to advocate for their own recovery by working in collaboration with the medical team

Administrative Support

To write case recordings, case reports and correspondence to agencies.
To gather client-related information and compile updated records of clients particulars for monthly and quarterly reports to meet funders statistical requirements.
To assess clients eligibility for assistance applications and to do referrals where necessary.
To assist in taking minutes during staff meetings and case conferences.

Outreach Involvement

To orientate and host visitors to SAMH centres.
To conduct in-house and external talks, man information booths to promote SAMH services and to raise awareness of mental health concerns.
To sit in work-related committees in collaboration with other community agencies.

Other Responsibilities

Propose enhancements to standards of care, policies, procedures and programmes in relation to community mental health
Support audits to ensure compliance to organization's and funding bodies audit framework
Collaborate with and support other SAMH programmes or projects when required

Qualifications

Degree in Psychology/Social Work/Counselling
Hold current professional registration or accreditation with the Singapore Association of Social Workers (SASW), Singapore Association for Counselling (SAC) or Singapore Psychological Society (SPS), as applicable to the discipline.
At least 6 years of direct work experience in healthcare / community care. With preferably at least 3 years of experience in mental health industry will be an advantage
Some experience in case management and mental health sector
Self-motivated and self-directed
Proactive
Good Communication skills and resourceful
Prior supervisory experience will be an advantage

Working Location: Block 1 Maude Road #03-30 S(200001)

To apply, please email to [HIDDEN TEXT]

Kindly be informed that only shortlisted candidates will be notified.

Senior Social Worker/Senior Case Worker at Mobile Support Team (COMIT, Central Team)