Microsoft 365, Windows Xp, Printer Support, Windows endpoint support, service desk ticket management, endpoint security awareness, IT asset handling, Active Directory account administration, Microsoft O365, basic network troubleshooting

collaboration software , ticketing systems , Endpoint Security, IT support, Windows, Sso, Macos, desktop support, identity providers, permission changes, MDM tools, employee onboarding, MFA, Patching, account provisioning, account-recovery procedures, IT asset records, productivity tools, Troubleshooting