Centific Global Solutions is a leading information and communication technology company dedicated to delivering innovative IT support and help desk solutions. We pride ourselves on providing exceptional service to our clients whilst maintaining a collaborative and supportive workplace culture. Our team of skilled professionals is committed to solving complex technical challenges and ensuring seamless operations for businesses across various sectors.

This is a Cloud Server Operations Engineer role responsible for maintaining, troubleshooting, automating, and supporting large-scale Linux-based cloud infrastructure and networking environments, with a strong emphasis on operations, incident response, and infrastructure reliability.

Key Responsibilities

Support cloud infrastructure deployment with internal teams and cloud vendors.
Reinstall, reboot, and maintain Linux/cloud servers and bare-metal systems.
Troubleshoot server, network, hardware, and cloud infrastructure issues.
Monitor infrastructure health, alerts, and asset utilization.
Handle incident management and participate in on-call support rotations.
Maintain operational records, tickets, repair logs, and tracking systems.
Develop automation scripts and operational tools using Shell/Bash or Python.
Improve operational processes and standardization.
Troubleshoot networking issues involving TCP/IP, VLAN, DNS, IPv6, and routing.
Support cloud fleet operations, performance management, documentation, and reporting.

Required Skills & Experience

Bachelor's degree in Computer Science, Engineering, or related field.
Experience in cloud, server operations, or data center environments.
Strong Linux administration and troubleshooting skills.
Knowledge of cloud platforms such as:
Amazon Web Services (AWS)
Google Cloud
Oracle
Microsoft
Experience with OS provisioning technologies (PXE, iPXE).
Ability to write Shell/Bash and Python scripts.
Familiarity with automation tools:
Ansible
Terraform
GitLab CI/CD
Strong networking knowledge (TCP/IP, VLAN, DNS, IPv6).
Experience with monitoring, operational tooling, and incident management.

Nice-to-Have Skills

Large-scale cloud fleet operations.
GPU infrastructure support.
Firmware lifecycle management.
RDMA networking experience.

Cloud Server Operation Engineer