About the Role

The Managing Director, Singapore & Brunei is responsible for the overall leadership, growth, profitability, and long-term value creation of businesses in Singapore and Brunei. The role holds end-to-end country P&L accountability and leads the execution of strategic priorities across Equipment, Service, Aftermarket, Applied Systems, and Integrated Solutions businesses.The Managing Director will drive commercial growth, operational excellence, customer engagement, talent development, and digital transformation while ensuring alignment with Southeast Asia (SEA) and global objectives. The role serves as the chief representative of within Singapore and Brunei and is accountable for strengthening market leadership, customer relationships, culture, and brand reputation.

Responsibilities

Strategy & Business Leadership

Develop and execute the Singapore & Brunei country strategy aligned with SEA and global business objectives.
Translate regional strategic priorities into market-specific initiatives and growth plans.
Drive sustainable revenue growth, market share expansion, and profitability across all business segments.
Identify and pursue new growth opportunities, partnerships, acquisitions, and adjacent market opportunities.
Lead annual operating plans (AOP), strategic long-range planning (SLRP), and investment prioritization.
Ensure successful execution of the organization's strategy across both countries.

Financial Accountability

Own full country P&L performance for Singapore and Brunei.
Deliver revenue, margin, cash flow, working capital, and productivity commitments.
Lead annual budgeting, forecasting, business reviews, and performance management processes.
Drive financial discipline through effective resource allocation and investment decisions.
Identify business risks and develop mitigation strategies to protect financial performance.
Ensure strong governance and compliance with financial policies and controls.

Commercial Excellence & Growth

Accelerate growth across Equipment, Service, Aftermarket, Modernization, Controls, and Digital Solutions.
Develop and execute market-specific sales, channel, and customer engagement strategies.
Build strong relationships with key customers, consultants, developers, contractors, distributors, and strategic partners.
Enhance market positioning and competitiveness.
Drive pricing excellence and margin optimization initiatives.
Expand service and aftermarket penetration to increase recurring revenue streams.
Champion customer-centricity and service excellence across all business functions.

Operational Excellence

Lead initiatives that improve productivity, operational effectiveness, quality, and customer satisfaction.
Drive Lean, digital, and business transformation programs.
Ensure seamless execution across sales, project delivery, service operations, supply chain, and support functions.
Promote continuous improvement and operational discipline across the organization.
Drive simplification and organizational effectiveness to support future growth.

Leadership & Talent Development

Build, inspire, and lead a high-performing leadership team.
Foster a culture of accountability, collaboration, inclusion, innovation, and customer focus.
Drive succession planning and leadership pipeline development.
Conduct regular talent reviews and develop future leaders.
Strengthen employee engagement and create a high-performance culture.
Promote values and leadership behaviors throughout the organization.

Customer & External Stakeholder Management

Serve as a senior representative with customers, government agencies, industry bodies, and strategic partners.
Establish executive-level relationships that strengthen reputation and market presence.
Represent at industry events, customer forums, and trade associations.
Monitor regulatory and market developments and ensure proactive engagement with external stakeholders.
Positioning as a trusted advisor and market leader across Singapore and Brunei

Digital Transformation & Innovation

Drive adoption of connected services, digital tools, and emerging technologies.
Lead transformation initiatives that improve customer experience and operational efficiency.
Sponsor strategic investments that accelerate growth and differentiation.
Champion innovation and digitalization across customer solutions and internal operations.

Governance, Compliance & Risk Management

Ensure full compliance with policies, legal requirements, and regulatory standards.
Uphold the highest standards of ethics, integrity, safety, and corporate governance.
Lead enterprise risk management and business continuity planning activities.
Foster a strong EHS and compliance culture across all operations.
Ensure effective internal controls and risk mitigation processes.

Key Performance Indicators (KPIs):

Financial
Revenue growth
Operating profit and EBITDA
Margin expansion
Working capital performance
Cash conversion

Commercial

Market share growth
Order intake
Service attachment rate
Aftermarket growth
Customer satisfaction (NPS)

Operations

Productivity improvements
Project delivery performance
Service excellence metrics
Quality KPIs

People

Employee engagement
Leadership bench strength
Succession coverage
Retention of critical talent
DE&I outcomes

Strategic

Digital transformation milestones
Strategic initiative execution
Growth project delivery
New market development

Requirements:

Education

Bachelor's Degree in Engineering, Business, Finance, or related field required.
MBA or advanced degree preferred.

Experience

15+ years of progressive leadership experience within HVAC, industrial, engineering, building technologies, infrastructure, or related industries.
Proven country or regional P&L leadership experience.
Demonstrated success leading large, matrixed organizations.
Strong commercial, operational, and strategic leadership capabilities.
Track record of delivering profitable growth and transformation initiatives.
Extensive stakeholder management experience with customers, partners, and government agencies.

Managing Director (HVAC - Singapore & Brunei)