Turn great technology into working customer solutions.

Red Alpha Cybersecurity is hiring Forward Integration Engineer (FIE). As an FIE, you will take our product from it works to it works for the customer.

You'll build integrations, write Python services, work with APIs and data, troubleshoot real-world environments, and work directly with customers to get solutions into production. This is a hands-on role at the intersection of software engineering, cloud/infrastructure and customer delivery.

You won't be hidden behind a ticket queue, you'll be involved in implementation sessions, customer calls, demos and real production problems. You don't need to know everything on day one. We care more about strong engineering fundamentals, curiosity, problem-solving and ownership.

What you'll do

Build & Integrate

Build integrations with customer APIs, databases, files, identity systems and enterprise services
Develop backend and integration components in Python, including REST APIs, authentication, validation, retries, logging and testing
Work with customer data: ingesting, validating, transforming and delivering reliable data pipelines or product features
Support AI-enabled solutions such as RAG, tool calling and MCP-connected workflows

Deploy & Troubleshoot

Help deploy solutions using Docker, CI/CD and cloud services
Troubleshoot real-world issues involving DNS, firewalls, routing, VPNs, certificates, permissions and service accounts
Investigate problems systematically, gather evidence and work with engineering teams to resolve them
Grow into Kubernetes and Infrastructure-as-Code as your experience develops

Work With Customers

Join customer calls, demos, implementation sessions and incident discussions
Translate customer requirements into practical technical solutions
Explain technical problems clearly to technical and non-technical stakeholders
Own problems through to a usable outcome and keep customers informed along the way
Build trust by being responsive, technically credible and transparent

Make Things Better

Write runbooks, architecture notes, API documentation and handover notes
Build solutions that are tested, supportable and easy for other engineers to operate
Identify recurring problems and help improve our deployment and implementation processes

What we're looking for

1–3 years of experience in software engineering, integration engineering, backend engineering, data engineering, cloud/infrastructure or a similar technical role
Bachelor's degree in Computer Science, Software Engineering, Information Systems or a related technical field
Comfortable with Python, Git, command line, HTTP/REST, JSON and basic SQL
Good understanding of software development fundamentals — testing, debugging, logging and version control
Strong problem-solving habits: reproduce the issue, narrow down the cause, gather evidence and communicate clearly
Able to explain technical concepts without hiding behind jargon
Comfortable working directly with customers and collaborating across teams
A strong sense of ownership — you care about whether the customer actually has a working solution, not just whether your code is complete
Curious, adaptable and willing to learn unfamiliar technologies

Useful, but not required

Experience with any of these is a plus:

FastAPI / Flask · Docker · CI/CD · AWS / Azure / GCP · Terraform · Kubernetes · Airflow / Dagster / dbt · OAuth/OIDC · RBAC · enterprise networking · observability · RAG · vector databases · MCP · LLM applications

You are not expected to be an expert in all of these. Strong fundamentals and the ability to learn quickly matter more than a long technology checklist.

What good looks like after 12 months

You can take a defined customer integration from requirements through deployment with limited supervision
You can troubleshoot issues in unfamiliar customer environments and communicate clearly while the problem is unfolding
Your code is tested, documented and supportable by another engineer
You can explain technical problems to customers, even when you don't yet have the answer
Customers see you as a technical partner, not simply the person who implements tickets

Why join as an FIE

You'll see the full journey from product to production.

You'll write code, work with infrastructure, solve messy real-world problems, interact with customers and explore emerging AI technologies, while developing the breadth to become an engineer who can own solutions end-to-end.

If you enjoy figuring out why doesn't this work and want your engineering work to have a direct impact on customers, we'd like to hear from you.

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