We are looking for an experienced infrastructure specialist to take technical ownership of our hybrid cloud and on-premises environment. As our subject-matter expert, you will shape infrastructure architecture, ensure platforms remain secure, resilient and fit for purpose, and deliver technology solutions that support critical business needs.

You will work closely with internal stakeholders, IT teams, vendors and contractors to translate business requirements into practical solutions, deliver projects on time and within budget, and continuously improve performance and cost efficiency.

What You'll Do

Lead Infrastructure Architecture & Management

Design and manage cloud and on-premises infrastructure across production, staging, QA, disaster recovery and development environments.
Oversee provisioning, configuration, scaling, deployment, monitoring and security across compute, storage, networking, connectivity, logging and disaster recovery.
Develop and regularly review infrastructure strategies and architecture to keep them aligned with business objectives.
Introduce new infrastructure services and capabilities that balance business needs, performance and cost.
Manage infrastructure expenditure, identify savings opportunities and resolve discrepancies promptly.
Advise application, database and other IT teams on infrastructure policies, architecture standards and best practices.
Stay ahead of technology changes and proactively manage their impact on the environment.

Drive Reliable IT Operations

Lead technical issue resolution, including escalation to Level 3 support and service providers, through to closure.
Oversee patching, configuration, backups, replication and routine maintenance.
Plan and execute upgrades, refactoring, major maintenance and a robust system-monitoring regime.
Manage equipment warranties, support contracts and software licence renewals.
Maintain accurate infrastructure documentation and asset records throughout the IT equipment lifecycle.

Deliver Infrastructure Solutions & Projects

Design and implement scalable, cost-effective infrastructure for new and existing business systems.
Assess IaaS, PaaS and SaaS solutions against the architecture roadmap and cybersecurity requirements.
Manage stakeholders, vendors and contractors to deliver projects on time and within budget.
Provide technical mentorship and guidance to team members.

What You'll Bring

A degree in Computer Science, Information Systems or a related discipline. Diploma holders with equivalent skills, certifications and experience will also be considered.
Microsoft Azure Solutions Architect and Microsoft Azure Administrator certifications.
At least five years of relevant experience across IT system support, enterprise infrastructure, cloud technology management and project delivery.
Advanced capability in cloud infrastructure design and architecture, as well as IaaS, PaaS and SaaS management.
Intermediate experience delivering IT infrastructure and systems projects.
Strong technical proficiency, attention to detail and a genuine interest in technology.
A high level of ownership, self-motivation and accountability for the systems under your care.
Adaptability and curiosity to explore new technologies that support business initiatives and improve existing processes.
Strong interpersonal and stakeholder-management skills, with the ability to build effective relationships across IT teams, business users and external partners.

The offered job grade and designation will be determined based on the successful candidate's experience, competencies and skill set.

Principal Analyst, Digital Infrastructure & Operations