Functional Specifications, Salesforce Configuration, Marketing Cloud, Data Architecture, system integration, Solution Design, APEX, middleware, Salesforce, Salesforce APIs, OmniStudio, Sales Cloud including Agentforce, system integrations, Service Cloud including Agentforce, solution documentation, integration patterns, Data 360, Technical Specifications

APEX, Data Architecture, Salesforce Configuration, Sales Cloud, Marketing Cloud, middleware, Customization, Service Cloud, system integrations, Salesforce APIs, Data 360, Salesforce, integration patterns, extension approaches, OmniStudio