eCommerce operations, Digital Marketing, project management, marketplace operations, TikTok Shop, customer insights, Shopee, Lazada, UX online analytics, a/b testing

Data Analytics, risk management, Case Management, AI automation, financial crime compliance, Regulatory Reporting, Transaction Monitoring, customer due diligence, Sanctions Screening

Google Analytics 4 (GA4), Customer data platforms (CDPs), Power Bi, Tableau, Adobe Analytics, Python, Sql, Machine Learning, Data Governance, Predictive Analytics, Adobe Customer Journey Analytics, R, Looker, Customer Segmentation, Cloud data platforms, Digital tracking methodologies, AI and automation, Enterprise analytics platforms, Tagging frameworks

Zoho Desk or equivalent), Ticketing Platforms (Zendesk, Operational Analytics Dashboard Management, Process Improvement Automation, Onboarding Operations Management, Customer Support SLA Management

Commercial Card Product Management (Corporate, Investment Proposals & Governance Submissions, Fleet Card) ? Product Strategy & Roadmap Development ? Business Case Development & Portfolio P&L Management ? Pricing, Rebate & Revenue-Sharing Model Design ? Interchange, Scheme Incentives & Issuer Economics ? Scenario Modelling, Sensitivity & Break-even Analysis ? Co-brand & Strategic Partnership Management ? Fuel, Energy or Mobility Partner Management ? Card Lifecycle & Payment Network Knowledge (Processors, Card Schemes) ? Partner System Integration & Issuer-side Requirements ? Program Delivery & Launch Management ? Go-to-Market & Commercialization Strategy ? Customer Acquisition, Activation & Portfolio Growth ? Credit, Fraud & Operational Risk Alignment ? Regulatory, Card Network & Compliance Governance ? Cross-functional Stakeholder Management (Risk, Technology) ? Executive Communication & Negotiation ? Product Papers, Purchasing, T&E, Compliance, Legal, Finance