ITOM, Itsm, Jira, Itil, Servicenow, Major Incident Management, Itam, AI-Ops, SOP compliance, Escalation Management, IT governance frameworks, Service Desk Operations, SMAX

It Operations, Infrastructure Management, Intune, SCCM, Tcp/ip, Dns, Vpn, Service Desk, Team Lead, People Management, Active Directory, MFA/SSO, Wi-Fi, Gen AI

operational readiness , Data Centre Operations, Prince2, Security Compliance, Siem, Itsm, Testing, ITOM, network management, Itil, Cmdb, DWDM, network platforms, Event Management, NVIDIA UFM, Service Operations, observability tools, identity services, AIOps, SOAR, Bms, discovery, Pmp, subsea monitoring systems, DCIM

Itsm, Security Compliance, Cmdb, ITOM, network management, Siem, Grc, DWDM, ISO IEC 27001, data sovereignty, SecOps, DCIM, Bms, SOAR, PDPA, subsea monitoring systems, observability tools, discovery, AIOps, NVIDIA UFM