Senior / Assistant Senior Counsellor

Key Responsibilities

You will be part of our community intervention team, also known as the Community Intervention Team (COMIT), within the Community Mental Health Department under the Mental Health & Counselling Services Group. You will focus on mental health assessment and screening, counselling and psychosocial therapy, case management and individualised care planning for individuals aged 18 and above with mental health conditions or dementia, and provide collaborative support to their caregivers, supporting the Manager / Reporting Officer in the following areas:

Counselling and Case Management

Independently manage highly complex or higher-risk cases within COMIT, providing psychosocial therapy, counselling and case management for individuals aged 18 and above with mental health conditions or dementia, and their caregivers
Manage information and referrals for casework and counselling services
Serve as a clinical resource for cases escalated by Counsellors and Assistant Senior Counsellors, providing a second clinical opinion where needed
Conduct case conferences with community partners
Represent COMIT in case conferences and care coordination with hospitals, GPs, polyclinics and other community partners for complex or escalated cases
Document and evaluate case outcomes, and monitor clinical service quality across the team through outcome indicators
Ensure timely and accurate case notes and data reporting across the team

Supervisory and Appraisal

Provide clinical supervision and guidance to counselling interns, volunteer counsellors, counsellors, and other professionals-in-training in the delivery of interventions
Conduct training needs analysis for supervisees
Prepare, review and endorse court reports of Assistant Senior Counsellors / Counsellors / Social Workers
Conduct quarterly performance appraisals of Assistant Senior Counsellors / Counsellors under their charge

Training and Advocacy

Lead in developing, facilitating and conducting training sessions for the team and service group
Champion practice-related development and clinical best practices across the team / department
Advocate for the needs of vulnerable and/or marginalised individuals and families in the community
Lead in the planning and conducting of networking and advocacy sessions with community partners and stakeholders, and represent Care Corner in external working committees and meetings

Research and Practice

Lead research initiatives to build domain-specific knowledge and inform practice development in the local context
Oversee data collection strategies, structures and formats to manage qualitative and quantitative data, in accordance with research requirements
Drive data and needs analysis, and translate findings into recommendations for community development
Oversee the quality of practice and professional standards within the team / department
Review and plan the team's training road map to ensure the continuous development of practitioners

Governance and Operational

Support the Service Head / Manager in implementing the centre's operational and practice protocols, processes and policies, and deputise for the Manager / Reporting Officer as required
Ensure the team's compliance with internal and OA audit, risk and safety guidelines
Lead in implementing standards of care, and organisational health policies and procedures
Perform other duties as assigned by the Service Head / Manager and/or supervisor to support departmental and organisational objectives

Job Requirements

Master's Degree in Counselling or Counselling Psychology from an accredited institution
At least 10 years of community care / healthcare clinical experience, including at least 3 years working with mental health and/or dementia clients
At least 4 years of supervisory experience
Proficiency in a second language is advantageous
Willingness to learn, adapt, and work in an evolving programme environment
Positive attitude and collaborative team player
Able to work independently as well as in a team
Driven by a passion to serve
Proven leadership experience
Clinical member of SAC
Preferably registered Clinical Supervisor of SAC

Thank you for your interest and application. We regret that only shortlisted applicants will be notified for interview. If you need assistance, contact our talent acquisition team at [HIDDEN TEXT].

Senior Counsellor (Community Mental Health)