Customer Service, Cashiering Procedures, Restaurant Management

Strategic thinking for operational improvements, Experience managing rostering staff scheduling and team performance, Experience assisting with inventory management and cost control, Expertise in restaurant operations, Experience handling guest complaints and service recovery, Familiarity with cash handling and POS system operations, Leadership in team management, WSQ Food Safety Hygiene certification or willingness to obtain one, Ability to supervise and train front-of-house or kitchen staff

standard operating procedures (SOPs), key performance indicators (KPIs), upselling, Workplace Safety, operational checks, Manpower Planning, operational coverage, Training, Staff Scheduling, Promotions, recruitment, Stock Control, Staff Development, performance management, cost management, Onboarding

Time & Attendance, Resolve Complaints, F&b Management, Food Safety Management, Programme and Project Management, Customer Service Excellence, Food Quality Control, Staff Recruitments, up-selling strategies, Front of House, Controlling Wastages, Sales Monitoring, Operational Reporting, Standard Operating Procedures, Manage IT Support team, Cash Operations

quality assurance, upselling, revenue generation initiatives, Inventory Control, Manpower Planning, service standards, Team Leadership, training and coaching, beverage knowledge, Promotional Activities, Waste Management

Queue Management, Administrative Duties, service recovery, Customer service, Management Reporting, Supervisory Skills

Operational procedures, service standards, Training and coaching, Revenue Generation, Guest Satisfaction, Team Leadership, Inventory Control, Waste Management

Customer service, Food Preparation