Must-have requirements

Bachelor's degree in Computer Science, IT, Engineering or equivalent
3 years of IT experience, with at least 2 years as a Scrum Master, delivery lead or similar in a software engineering team
Prior hands-on technical background (developer, QA automation, DevOps or support engineer) is strongly preferred
Proven track record of delivering software releases in Scrum or Kanban teams
Working knowledge of at least one cloud platform (AWS, Azure or GCP)
Understanding of CI/CD pipelines and modern DevOps practices
Hands-on with Jira and Confluence (or Azure DevOps Boards)
Active Scrum Master certification: CSM, PSM I or equivalent

Scrum and Agile practice

Facilitate sprint planning, daily stand-ups, backlog refinement, sprint reviews and retrospectives
Coach the team and Product Owner on Scrum, Kanban and Agile principles
Help the Product Owner keep a well-groomed, prioritised backlog with clear acceptance criteria
Track and improve team health using velocity, cycle time, burndown and sprint predictability
Identify and remove impediments, escalating where needed

Delivery management

Own release planning and delivery timelines for 1–2 squads
Manage scope, dependencies, risks, issues and change requests (RAID log)
Coordinate with cross-functional teams: QA, DevOps, security, architecture, business stakeholders
Report delivery status, metrics and risks to senior stakeholders
Support go-live readiness, cutover planning and post-release reviews

Technical engagement

Understand the solution architecture and spot technical risks or dependencies early
Work with engineers on story breakdown, technical estimation and technical debt prioritisation
Monitor CI/CD pipeline health, build quality and deployment frequency
Promote DevOps practices: automation, test coverage, code review and Definition of Done
Join technical discussions on cloud, integration and environment issues

Junior Scrum Master (3 years/IT/Banking)