IT Solutions Architect / Sales Support Engineer

Working Hours: Monday to Fridays, 9am - 6pm

Work Location: 8 Burn Rd, Trivex, Singapore 369977 (Nearest MRT Tai Seng)

Salary: $8,500 - $10,000 (Basic) + Variable Bonus + Phone & Transport Allowance

Job Summary
Reports directly to Technical Director, the Solutions Architect combines deep technical knowledge and a keen understanding of how to address critical business needs through ICT Solutions. Externally, this role works closely with the Sales team to close deals, supporting the team through the full sales process of solution engineering, such as architectural design, solution presentation, standard and customized solution demonstration, customer workshop, proposals development, and work with sales team to answer RFI/RFP as well as project kickoff.
Internally, this role works with the Technical team to ensure smooth transition to post sales implementation. This role also actively engages and collaborates with the product team to provide field product feedback.

A successful candidate must maintain in-depth product knowledge of key ICT products, and manage customer requirements to ensure the scope of solution can be delivered.

Key Responsibilities

Engage potential and existing clients in order to understand their business, determine technical requirements and define the scope of work needed.
Design and propose IT turnkey solutions based on client requirements with management team, and present designed solution to clients.
Obtain and collate feedback and information from a variety of stakeholders including technology partners, project team and technical development team to ensure the technical and financial viability of the proposed turnkey solution.
Prepare and review the commercial aspects of the tenders/ bids and ensure all services are included in the final price to the clients.
Ensure proper closure on sales activities.
Ensure all documentation for presales and tender process are in order

Requirements:

Min. 5 years of presales experience in SME or enterprise ICT Solution ideally Windows and/or cloud-based Infrastructure offerings.
Good understanding of enterprise sales processes for ICT solutions.
Very in-depth Knowledge in at least 5 of the following areas: Servers, Storage, Virtualisation solutions (Vmware/HyperV), Containerized Architecture, Microsoft Suite of products, Data protection solution and Cloud solutions
Ability to plan, design and architect private, hybrid and/or public cloud solutions.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

IT Technical Sales Support Engineer - LCYL