What The Role Is

The Agency for Care Effectiveness (ACE) is Singapore's national health technology assessment (HTA) and clinical guidelines agency. ACE provides independent, evidence-based evaluations of health technologies, including drugs, vaccines and medical technologies, to inform healthcare funding and subsidy decisions. ACE also develops clinical guidelines, conducts value-based pricing negotiations and produces educational resources to support healthcare professionals and consumers in making informed healthcare decisions.

We are looking for an Assistant Manager / Manager to join the Planning & Policy Division to plan and deliver ACE's strategic communications initiatives, including support for stakeholder engagement and outreach.

In this role, you will help strengthen awareness and understanding of ACE's work and its contributions to Singapore's healthcare system. You will develop communications plans, messaging and content, translate complex technical and policy information into clear and accessible messages, and work with internal teams and external stakeholders to support ACE's organisational priorities.

You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

What You Will Be Working On

1. Strategic and Corporate Communications

Develop and implement integrated communications plans and initiatives to strengthen awareness and understanding of ACE's work, priorities and contributions to Singapore's healthcare system, including communications support for key programmes and policy initiatives.
Develop key messages, narratives and communications materials for different audiences and channels, including management briefs, speeches, talking points, presentations, publications, and digital content.
Work with technical teams to translate complex healthcare and policy information into clear, accurate and accessible communications tailored to different audiences.
Provide communications advice to internal teams on messaging, positioning, publicity opportunities and potential communications sensitivities.
Support publicity coordination with MOH and external stakeholders, including reviewing and providing inputs to media materials, publicity proposals and communications relating to ACE's work, where required.
Digital Communications and Stakeholder Outreach
Plan and manage content for assigned ACE social media channels and digital communications initiatives, including developing content plans and messaging, and working with external agencies and internal teams to produce and publish digital content.
Develop audience-specific messaging and outreach materials to support ACE's programmes, stakeholder engagement activities and communications priorities.
Work with programme leads and internal teams to plan and deliver communications activities that support programme objectives.
Analyse digital communications performance and emerging trends to optimise content, reach and audience engagement.
Planning and Project Delivery
Plan, organise and manage ACE events, stakeholder engagement sessions and outreach activities, including programme development, logistics and coordination with internal teams, external stakeholders and vendor.
Manage assigned projects, including coordination of vendors, budgets, timelines and deliverables, to ensure timely and effective implementation.
Contribute to broader Planning & Policy initiatives, including strategic planning, policy-related research, preparation of management papers and cross-divisional projects, as required.

What We Are Looking For

Key Competencies Required:

Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities.
Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working.
Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved.
Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collective purpose.

Additional Requirements:

At least 2 years of relevant experience in strategic or corporate communications, including developing communications plans, messaging and content for different audiences and channels.
Strong writing, analytical and communication skills, with the ability to translate complex information into clear messages, briefs and recommendations.
Experience in digital communications, including social media content planning and development, digital campaign delivery and performance monitoring.
Good judgement and sensitivity in handling communications issues and stakeholder relationships.
Ability to work independently, manage projects and coordinate effectively across teams.
Interest in healthcare policy and willingness to learn new subject matter. Experience in the public sector, healthcare or a policy-related environment would be advantageous.

As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

Assistant Manager / Manager (Planning and Policy - Strategic Communications)